These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.
A Contract between the customer and Marlow London Limited for the sale of our products will only exist once an order has been accepted, processed and dispatched (at which point the buyer’s credit/debit card will be charged for the value of the goods dispatched). This does not affect the customer's statutory rights.
Marlow London Limited reserves the right to cancel any order at any time providing no payment has been taken.
Prices and availability of goods is subject to change without notice.
Kindly note that any items ordered that may be temporarily out of stock will automatically be charged immediately upon purchase. A refund is available anytime after placing your order.
You can review the most current version of the Terms and Conditions at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
RESTRICTIONS ON USE OF MATERIALS:
This site is owned and operated by Marlow London Limited. No material from the website marlowlondon.com or otherwise created by or for Marlow London Limited may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of Marlow London Limited’s copyright and other proprietary rights. For the purposes of this Agreement, the use of any such material on any other Web site or networked computer environment is prohibited.
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorised purpose nor may you violate any laws in your jurisdiction (including but not limited to copyright laws)
The materials in this site are provided "as is" and without warranties of any kind either expressed or implied. To the fullest extent permissible pursuant to applicable law, Marlow London Limited disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement. Marlow London Limited does not warrant that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Marlow London Limited does not warrant or make any representations regarding the use or the results of the use of the materials advertised or made available from this site in terms of their correctness, accuracy, reliability, or otherwise. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
LIMITATION OF LIABILITY:
Under no circumstances, including, but not limited to, negligence, shall Marlow London Limited be liable for any special or consequential damages that result from the use of, or the inability to use, the materials advertised or made available from this site, even if Marlow London Limited has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall Marlow London Limited's total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence) or otherwise) exceed the amount paid by you, if any, for accessing this site.
WITH RIGHTS COME RESPONSIBILITIES. AS AN ONLINE SHOPPER, YOU MUST:
- Check delivery details carefully
- Ensure all requested information is correct and complete
- Read and agree to the terms and conditions
- Try to be delivery-friendly: If you are likely to be out at the time of delivery, try to make a safe alternative arrangement (e.g. with a neighbour or workplace);
- Have realistic expectations: allow enough time for goods to arrive (picking, packing, shipping - and sourcing, if not in stock)
- Be aware that it takes longer and costs more to deliver to some remote areas
- Appreciate that retailers don't 'lend' goods but 'sell' them: If you simply decide you don't want an item, expect to pay the return-shipping bill yourself: generally, returned items must be unused, in good condition and retain their original packaging
- Agree in advance with the retailer if you are going to return goods that are faulty or incorrect, then return the goods in accordance with the retailer's instructions: expect that you may be required to pay for return postage, which will usually be refunded by the retailer once the problem is confirmed.